Privacy Policy

At BidWin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Participate in auctions
• Make purchases
• Contact customer support
• Complete surveys or forms

This information may include your name, email address, phone number, billing information, and transaction history.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Develop new products and services
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Sharing of Information

We may share your personal information with:

• Service providers who perform services on our behalf
• Event organizers (limited to information necessary for ticket fulfillment)
• Law enforcement or other third parties in response to legal requests

4. Your Choices

You can access and update certain information about your account through your account settings. You may also opt out of receiving promotional communications from us by following the instructions in those communications.

5. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our platform.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child under 18, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the platform or by other means, such as email.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@bidwin.com.